Arbor Parent Portal & Parent App
The Arbor Parent Portal and Parent App are designed to help you stay connected with your child’s school life. You can use them to:
- Sign your child up for clubs and trips
- Book parent’s evening appointments
- Manage payments for school activities
- Monitor your child’s attendance, behaviour, and academic progress
Understanding the difference: Portal vs App
It’s important to know the difference between the two ways you can access Arbor:
- Arbor Parent Portal: This is the website version you access using a web browser (like Chrome, Firefox, Safari, Edge) on a computer, laptop, or even your phone’s browser.
- Arbor Parent App: This is the mobile application you download to your smartphone or table
- t from your device’s app store (Google Play Store for Android, Apple App Store for iOS).
Crucial Note for First-Time Users: You must set up your password and accept the terms of use through the Parent Portal (website) first. You cannot do this through the app.
1. Downloading the Parent App
- Go to your device’s Play Store.
- Search for ‘Arbor’ and tap the top result: “Arbor Parent & Guardian Portal”
2. Logging into the Parent Portal or App
Once you have the app or are on the Parent Portal website, follow these steps to log in.
Important: Your school needs to have enabled the Parent Portal for you to log in. If you haven’t received a welcome email or login details, please contact your school directly.
A. First-Time Login (Setting Your Password)
If this is your first time logging in, you’ll need to set your password. Your school will send you a welcome email with a link to do this.
Find the Welcome Email: Look for an email from Arbor in your inbox.

